Digital Marketing Mentoring for Pure Coffee MSMEs Development in Pengidam Village, Aceh Tamiang Regency

Nurjanah 1 , Amirul Mu’minin 2 , Julpiyanti 3 , Fitria 4 , Yulia Ulva 5 , Nurul Amelia 6 , Suci Fitriana 7 , Suci Fitriana 8 , Rinda Mirza 9 , M Fajar 10 , Muhammad Irza 11 , Dian Ali 12
1Institut Agama Islam Negeri Langsa, Indonesia 2Institut Agama Islam Negeri Langsa, Indonesia 3Institut Agama Islam Negeri Langsa, Indonesia 4Institut Agama Islam Negeri Langsa, Indonesia 5Institut Agama Islam Negeri Langsa, Indonesia 6Institut Agama Islam Negeri Langsa, Indonesia 7Institut Agama Islam Negeri Langsa, Indonesia 8Institut Agama Islam Negeri Langsa, Indonesia 9Institut Agama Islam Negeri Langsa, Indonesia 10Institut Agama Islam Negeri Langsa, Indonesia 11Institut Agama Islam Negeri Langsa, Indonesia 12Institut Agama Islam Negeri Langsa, Indonesia

Abstract

Objective: This community service program aims to enhance the development of Micro, Small, and Medium Enterprises (MSMEs) in Pengidam Village, Bandar Pusaka District, Aceh Tamiang Regency, with a particular focus on the pure coffee business. The program seeks to strengthen the competitiveness of local coffee products through the implementation of digital marketing strategies. Design & Methods: The program was conducted through training, mentoring, and assistance in the application of digital marketing for Pure Coffee MSMEs. Activities included introducing digital marketing platforms, developing online promotional content, and providing guidance on utilizing social media and digital channels to expand market reach. Result: Following the mentoring, participants shifted from relying solely on word-of-mouth and direct sales toward actively using an Instagram business account, producing their own promotional content, and, for some, listing products on online marketplaces. Pre- and post-mentoring indicators of social media activity and self-reported sales are presented and discussed, pointing to the potential of intensive, staged digital marketing mentoring to support the growth of rural coffee MSMEs. Contribution & Value Added: This program contributes a practice-based, staged mentoring model for rural coffee MSMEs that pairs digital marketing training with intensive individual coaching, offering a replicable approach for future community service programs targeting home-based MSMEs in similarly remote settings.